Terms of use

Last Updated: April 5, 2025

Welcome to eCliniq, a digital health platform developed by iFlex Technology Limited ("we", "us", or "our"). By accessing or using the eCliniq platform — including our web and mobile applications, services, and related tools — you agree to comply with these Terms of Use. These terms apply to all healthcare providers, clinics, administrators, and users ("you") engaging with eCliniq for medical practice management.

1. Acceptance of Terms

Your use of eCliniq constitutes your agreement to these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of the platform immediately.

2. Description of Service

eCliniq is a comprehensive clinic management solution that enables healthcare professionals to:

  • Manage patient appointments and multi-chamber schedules
  • Create and store digital prescriptions
  • Maintain secure patient records
  • Track investigations, advisories, and follow-ups
  • Assign staff and manage roles across clinics

We reserve the right to modify, suspend, or discontinue any feature of the service with reasonable notice.

3. Changes to These Terms

We may update these terms from time to time to reflect changes in our services or legal requirements. Continued use of eCliniq after updates are posted means you accept the revised terms. We encourage you to review this page periodically.

4. User Accounts & Responsibilities

To use eCliniq, you must register an account with accurate information. You agree to:

  • Maintain the confidentiality of your login credentials
  • Ensure all data entered is accurate and up-to-date
  • Comply with all applicable healthcare data regulations (e.g., patient privacy laws)
  • Restrict access to authorized personnel only

You are responsible for all activities under your account.

5. Intellectual Property Rights

All content, software, design, and technology within eCliniq are the exclusive property of iFlex Technology Limited and are protected by copyright, trademark, and patent laws.

You are granted a limited, non-exclusive, non-transferable license to use eCliniq for internal clinical operations only. You may not copy, reverse-engineer, or resell any part of the platform.

6. Data Ownership & Privacy

You retain full ownership of all patient, staff, and operational data you input into eCliniq.

We process this data solely to provide and improve our services, in accordance with our Privacy Policy and applicable data protection laws. We implement industry-standard security measures to protect your information.

7. Subscription & Payment

eCliniq may be offered under a subscription model. By subscribing, you agree to pay all fees on time. Fees are non-refundable unless otherwise stated.

We reserve the right to modify pricing with 30 days’ notice. Free trials, if offered, may convert to paid plans unless canceled.

8. Prohibited Conduct

You agree not to:

  • Use eCliniq for illegal or fraudulent purposes
  • Upload malicious software or disrupt service operations
  • Share sensitive data in violation of medical ethics or laws
  • Impersonate another user or clinic

9. Limitation of Liability

To the fullest extent permitted by law, iFlex Technology Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of eCliniq, including but not limited to data loss, misdiagnosis, or service downtime.

Our total liability for any claim related to eCliniq is limited to the fees paid by you in the last six months.

10. Termination

We may suspend or terminate your access if you violate these terms. You may cancel your subscription at any time through your account settings.

Upon termination, you may request a data export. We reserve the right to retain data as required by law.

11. Third-Party Services

eCliniq may integrate with third-party services (e.g., payment gateways, cloud storage). We do not control these services and are not responsible for their performance or privacy practices.

12. Governing Law

These Terms are governed by the laws of [Your Jurisdiction – e.g., England and Wales]. Any disputes will be resolved in the courts of that jurisdiction.

13. Contact Us

If you have any questions about these Terms of Use, please contact us:

Email: info@iflextec.com
Website: https://iflextec.com

eCliniq – Where Technology Meets Care.
Designed for Doctors, Built by iFlexNode.